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WAY2REACH

Cookie Policy

Last Updated: 15/07/2025

This Cookie Policy ("Policy") sets forth the terms and conditions governing the use of cookies and similar tracking technologies by Way2Reach ("Way2Reach", "we", "us", or "our") on our website located at www.way2reach.in (the "Platform").

This Policy forms an integral part of our Privacy Policy and is intended to inform you, the user ("you", "your", or "User"), about the nature, scope, and purpose of our use of cookies in connection with your access to and use of the Platform.

1. Purpose and Legal Basis

In the course of providing access to our Platform and associated digital services, Way2Reach deploys cookies and related tracking mechanisms to:

  • Authenticate users and maintain secure, persistent sessions
  • Enhance user experience through personalization
  • Analyse platform usage for performance optimization
  • Store user preferences and facilitate navigation
  • Deliver tailored content or offerings
  • Ensure system security and fraud prevention

Legal Basis: Such use is grounded in our legitimate interest in ensuring Platform functionality and security, as well as your explicit consent where required under applicable data protection laws, including but not limited to the Information Technology Act, 2000 (India), the EU General Data Protection Regulation (GDPR), and other relevant legislation.

2. What Are Cookies?

"Cookies" are small text files placed on your device (computer, tablet, smartphone) by your web browser when you visit a website. These files enable the website to recognize your device and store certain information about your preferences or past actions.

First-Party Cookies

Set directly by Way2Reach on our Platform

Third-Party Cookies

Set by third-party service providers integrated into our Platform

Session Cookies

Expire when you close your browser and are used for temporary session management.

Persistent Cookies

Remain on your device until manually deleted or expired, used for long-term preferences.

3. Categories of Cookies Used

To deliver a secure, efficient, and personalized experience, our Platform uses a variety of cookies. These are classified below based on their purpose and applicable legal basis under relevant data protection laws:

CategoryPurposeLegal BasisDuration
Strictly Necessary
Enable essential functionalities such as user login, session control, account authentication, and load balancing.Legitimate InterestSession
Functional
Store user preferences (such as language and region), retain settings across sessions, and support personalization.Consent1 Year
Analytical/Performance
Gather anonymized statistical data regarding Platform usage, user behavior, and technical performance.Consent2 Years
Security
Identify suspicious activity, enhance fraud prevention, and protect the integrity of user sessions and account info.Legitimate InterestSession
Advertising/Targeting
Track user activity across websites and applications to deliver personalized advertisements.Consent1 Year
Social Media
Enable users to share content via third-party social networking platforms and track engagement.Consent1 Year
Preference
Remember settings that change how the Platform behaves or looks, such as preferred display settings.Consent1 Year
Third-Party
Placed by third-party services integrated into our Platform (analytics providers, advertising networks, etc.).Consent (as applicable)Variable

4. Third-Party Technologies

We may engage third-party service providers such as analytics, performance monitoring, marketing, or security partners who may deploy cookies or similar tracking technologies through our Platform. These third parties process data in accordance with their own privacy policies, which we recommend users review independently for a comprehensive understanding of their practices.

We exercise strict due diligence in selecting and onboarding such vendors, ensuring they adhere to appropriate data protection standards. These service providers are contractually bound to process personal data solely on our instructions, consistent with applicable data protection laws and our internal data governance protocols.

5. Your Choices and Controls

Our Cookie Banner/Settings Tool

Presented on your first visit and accessible thereafter to modify or withdraw your consent. You can access this through the "Manage Preferences" button in our footer.

Browser Settings

You can clear cookies manually at any time via your browser settings. Each browser has different procedures for managing cookies.

6. Data Retention and Processing

Data collected via cookies may be retained only for as long as necessary to fulfill the purposes set out herein. Where cookies collect personal data (e.g., IP address or session identifiers), such data shall be processed in accordance with our Privacy Policy and applicable data protection laws.

7. Amendments to This Policy

Way2Reach reserves the right to amend or update this Policy at its sole discretion to reflect technological, legal, or business developments. Material changes will be notified via:

  • A prominent notice on the Platform
  • Email notification to your personal ID (if applicable)

Important: Continued use following such notification shall constitute deemed acceptance.

8. Governing Law, Jurisdiction, and Dispute Resolution

1. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of India, including the Digital Personal Data Protection Act, 2023, and all other applicable data protection regulations in force at the relevant time.

2. Dispute Resolution

In the event of any dispute, controversy, or claim arising out of or in connection with this Agreement, including any question regarding its existence, validity, interpretation, or alleged breach ("Dispute"), the parties shall follow the tiered dispute resolution mechanism set out below:

(a) Amicable Resolution:

The parties shall first attempt to resolve the Dispute amicably and in good faith by mutual discussions within thirty (30) days from the date the Dispute is notified in writing by one party to the other.

(b) Mediation:

If the Dispute is not resolved through mutual discussion within the stipulated period, the parties agree to submit the Dispute to mediation under the Mediation Act, 2023 or any applicable statutory framework. The mediation shall be conducted in Gandhinagar, Gujarat, in English, by a neutral mediator mutually appointed by the parties.

(c) Legal Proceedings:

If the Dispute remains unresolved after mediation, either party may refer the matter to the exclusive jurisdiction of the competent courts at Gandhinagar, Gujarat, India.

9. Contact Us

For any inquiries or concerns regarding this Cookie Policy, or to exercise your legal rights under applicable law, you may contact our Data Protection Officer at:

Data Protection Officer

📧 privacy@way2reach.in

📍 Gandhinagar, Gujarat, India

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